Privacy policy

1. Introduction

1.1 ScanAndMake are committed to safeguarding the privacy of scanandmake.com visitors; in this policy ScanAndMake explain how ScanAndMake will treat your personal information.

1.2 ScanAndMake will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit scanandmake.com. / By using scanandmake.com and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting Personal Information

2.1 ScanAndMake may collect, store and use the following kinds of personal information:

• (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
• (b) information that you provide to us when registering with scanandmake.com (including your addresses, contacts, information about their equipment (if you are a maker/service provider));
• (c) information that you provide when completing your profile on scanandmake.com (including your addresses, contacts, information about their equipment (if you are a maker/service provider));
• (d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your addresses, contacts, information about their equipment (if you are a maker/service provider));
• (e) information that you provide to us when using the services on scanandmake.com, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use;
• (f) information relating to any purchases you make of our goods and services or any other transactions that you enter into through scanandmake.com (including your name, address, telephone number, email address and card details;
• (g) information that you post to scanandmake.com for publication on the internet (including your contacts and information about your equipment);
• (h) information contained in or relating to any communications that you send to us or send through scanandmake.com (including the communication content and meta data associated with the communication);
• (i) any other personal information that you choose to send to us;

2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using Your Personal Information

3.1 Personal information submitted to us through scanandmake.com will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 ScanAndMake may use your personal information to:

• (a) administer scanandmake.com and business;
• (b) personalise scanandmake.com for you;
• (c) enable your use of the services available on scanandmake.com;
• (d) send you goods purchased through scanandmake.com;
• (e) supply to you services purchased through scanandmake.com;
• (f) send statements, invoices and payment reminders to you, and collect payments from you;
• (g) send you non-marketing commercial communications;
• (h) send you email notifications that you have specifically requested;
• (i) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• (j) send you marketing communications relating to our business or the businesses of carefully-selected third parties which ScanAndMake think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
• (k) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
• (l) deal with enquiries and complaints made by or about you relating to scanandmake.com;
• (m) keep scanandmake.com secure and prevent fraud;
• (n) verify compliance with the terms and conditions governing the use of scanandmake.com (including monitoring private messages sent through scanandmake.com private messaging service);

3.3 If you submit personal information for publication on scanandmake.com, ScanAndMake will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 ScanAndMake will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

3.5 All scanandmake.com financial transactions are handled through our payment services provider, PayPal. ScanAndMake will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via scanandmake.com, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing Personal Information

4.1 ScanAndMake may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 ScanAndMake may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

4.3 ScanAndMake may disclose your personal information:

• (a) to the extent that ScanAndMake are required to do so by law;
• (b) in connection with any ongoing or prospective legal proceedings;
• (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• (d) to the purchaser (or prospective purchaser) of any business or asset that ScanAndMake are (or are contemplating) selling; and
• (e) to any person who ScanAndMake reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4 Except as provided in this policy, ScanAndMake will not provide your personal information to third parties.

5. International Data Transfers

5.1 Information that ScanAndMake collect may be stored and processed in and transferred between any of the countries in which ScanAndMake operate in order to enable us to use the information in accordance with this policy.

5.2 Personal information that you publish on scanandmake.com or submit for publication on scanandmake.com may be available, via the internet, around the world. ScanAndMake cannot prevent the use or misuse of such information by others.

5.3 You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining Personal Information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that ScanAndMake comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that ScanAndMake process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, ScanAndMake will retain documents (including electronic documents) containing personal data:

• (a) to the extent that ScanAndMake are required to do so by law;
• (b) if ScanAndMake believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
• (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of your Personal Information

7.1 ScanAndMake will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 ScanAndMake will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and ScanAndMake cannot guarantee the security of data sent over the internet.

7.4 You are responsible for keeping the password you use for accessing scanandmake.com confidential; ScanAndMake will not ask you for your password (except when you log in to scanandmake.com).

8. Amendments

8.1 ScanAndMake may update this policy from time to time by publishing a new version on scanandmake.com.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 ScanAndMake may notify you of changes to this policy by email.

9. Your Rights

9.1 You may instruct us to provide you with any personal information ScanAndMake hold about you; provision of such information will be subject to:

• (a) the supply of appropriate evidence of your identity (for this purpose, ScanAndMake will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

9.2 ScanAndMake may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or ScanAndMake will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third Party Website

10.1 Scanandmake.com includes hyperlinks to, and details of, third party websites.

10.2 ScanAndMake have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating Information

11.1 Please let us know if the personal information that ScanAndMake hold about you needs to be corrected or updated.

12. Our Details

12.1 This website is owned and operated by PIER FILIPPO CONTI.

12.2 Our principal place of business is at 7, Curate Road, L6 0BZ Liverpool, Merseyside, UK.

12.3 You can contact us by writing to the business address given above, by using scanandmake.com contact form, by email to [email protected] or by telephone on 00441513244691.